Terms of Service
Last updated: 5 October 2026
1. Description of Service
PoftaQR is a SaaS platform for digital menus for restaurants, cafés and bars. The service is provided by a private individual, Ivan Zhantalay, Constanța, Romania (the “Operator”), contact: contact@poftaqr.ro. By creating an account and using the service, you fully accept these Terms of Use.
2. Use of Service
You may use PoftaQR only for lawful purposes. The following are prohibited:
- Publishing illegal, fraudulent or third-party rights-infringing content.
- Attempting unauthorized access to systems or data of other users.
- Using the service for spam, phishing or any other malicious activity.
3. Account and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at contact@poftaqr.ro of any unauthorized access.
4. Subscriptions and Payments
The service is currently free (Free plan and pilot programme); no payments are accepted on the site. When paid plans launch, the seller of the subscription will be Stripe (Stripe Managed Payments): Stripe takes the payment, issues the invoice and calculates and pays VAT; card details are never passed to the Operator, and Stripe’s terms apply to payments (stripe.com/legal). Prices and terms will be announced in advance; nothing is charged unless you explicitly subscribe.
5. Limitation of Liability (Disclaimer)
The service is provided “as is” without any express or implied warranties. The Operator does not guarantee uninterrupted availability. To the extent permitted by law, the Operator is not liable for data loss, lost profits or indirect damage; the Operator’s total liability is limited to the amount you paid for the service in the last 12 months, and is excluded for free and pilot use.
6. Modification and Termination
The Operator reserves the right to modify, suspend or discontinue any part of the service at any time, with at least 14 days' prior notice for material changes affecting paid plans. Accounts inactive for more than 12 months may be deleted with at least 30 days' prior notice sent to the email address associated with the account.
7. Governing Law
These Terms are governed by the laws of Romania and the European Union. Any dispute shall be resolved by the competent courts of Romania. If any provision of these Terms is found to be invalid, the remaining provisions remain in full force.
8. Marketing References
The Operator may request your explicit consent to:
- Mention your establishment's name as a PoftaQR client.
- Display your logo in sections such as "Our Clients", "Trusted By", "Case Studies", "Partners" on the PoftaQR website and social media.
- Publish short case studies or testimonials (subject to your prior approval).
- Link to your public QR menu from PoftaQR marketing materials.
The Operator may also propose (but not require) that you place a mention, badge, or link to PoftaQR on your external website (if any). Your explicit consent is required before any such use.
Your consent is requested individually for each of the above. You may refuse or withdraw consent at any time by contacting: contact@poftaqr.ro
10. Refunds
Within 14 days of your first payment for a paid plan you can request a full refund by writing to contact@poftaqr.ro. After that, you can cancel at any time: the subscription stays active until the end of the paid period, with no partial refund. Refunds are made through Stripe to the original payment method, usually within 5–10 business days.
11. Contact
For questions regarding these Terms of Service, contact us at: contact@poftaqr.ro